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Add-on

Help Center & Knowledge Base

A public help center at /help: categories and articles written in the admin, a search box that finds them, "Was this helpful?" on every article, and suggested articles on the support page and the new-ticket form, so customers find the answer before they open a ticket.

  • Version 1.0.14

Add-on

Buy and install it from Add-ons in your admin panel.

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Changelog

  1. Version 1.0.14 8 Nov 2026

    - The visitor's address is always read through the store's trusted-proxy setting (TRUSTED_PROXY_IPS), with no direct read of the connection left as a fallback.

  2. Version 1.0.13 4 Nov 2026

    - For developers: this plugin now tells the coming Clear test data tool what to do with each of its tables (empty it, keep it, or remove it only with customer accounts). Nothing changes for store owners yet.

  3. Version 1.0.12 1 Nov 2026

    - In Oromo and Polish, the help that says where to translate articles names the Auto translations screen exactly as the admin menu does.

  4. Version 1.0.11 29 Oct 2026

    - Amharic (አማርኛ) translation, machine-translated (review welcome).
    - Oromo (Afaan Oromoo) translation, machine-translated (review welcome).

  5. Version 1.0.10 27 Oct 2026

    - The help box on the support page finds its place under the hero even when the page has no live chat button.

  6. Version 1.0.9 26 Oct 2026

    - A guest's sign-in links on these pages now bring them back to the page they were on after signing in.

  7. Version 1.0.8 26 Oct 2026

    - The help centre admin page loads on older kernels too, instead of stopping with an error on kernels before 1.1.116.

  8. Version 1.0.7 26 Oct 2026

    - Adds Thai (ไทย). Machine-translated; review welcome.
    - Japanese translation.